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| The Chamber of Shipping of British Columbia |
| British Columbia, Canada |
| The Chamber of Shipping of British Columbia required a system to
improve the accuracy of the data used in conducting an Air Emissions Inventory.
The system will import data from the Pacific Pilotage Authority and the
Canadian Coast Guard to create detailed information on ships visiting British
Columbia. This data will be then supplemented with survey data on engines and
fuel consumed while the vessels are operating in British Columbia. The end
result will be an accurate annual inventory of air emissions from ship visits
to British Columbia that will contribute to a marine air emissions study
carried out by Environment Canada and the Greater Vancouver Regional District.
|
 “We felt that Klein was ideal for the project because
of their international and local expertise in pilot and port management
systems. Klein is know locally for their implementation of a dispatch and
billing system at the Pacific Pilotage Authority and is very familiar with the
Chamber of Shipping data requirements and its Canadian Coast Guard interface”
 |
| Manager, The Chamber of Shipping of British Columbia |
| Port Authority of the Cayman Islands |
| Grand Cayman, Cayman Islands, BWI
|
| The comprehensive port management system developed by Klein for
the Port Authority of the Cayman Islands incorporates vessel scheduling and
tracking, automated billing for all port services, container tracking and cargo
management, cruise ship scheduling and full financials. The Cayman system
incorporates handheld wireless terminals for reporting of container status. |
| The management of the Authority has no hesitation in
recommending Klein Systems Group to any organization requiring systems
development. |
| Port Director, Port Authority of the Cayman Islands |
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| Cezidao Harbour |
| Cezi Island (Cezidao), China |
| Cezidao needed a Vessel Traffic Management and Control System
which will support traffic control in the vicinity of Cezi Island (Cezidao),
China. Cezi Island Harbour will be the site of the main crude transfer terminal
for the Ningbo-to-Shanghai-and-Nanjing Import Crude Oil pipeline project.
Safeguarding the 19 km Damao Mountain to Cezi Island Crude Oil Dock channel is
the main management objective of the project; in particular, the protection of
several critical oil- and gas pipes which must be avoided by shipping traffic.
Cezidao will install Klein’s Management Information System which is integrated
with HITT’s Vessel Traffic System.. |
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| Port of Corpus Christi Authority |
| Corpus Christi, Texas, USA |
| Corpus Christi is the 5th ranked port in the U.S. by cargo tonnage
and uses a Klein port management system to manage its vessel tracking and
service billing. The system also tracks complex tug and barge operations in
addition to the port’s breakbulk and grain handling business. |
| The Klein Systems Group has provided us with an
excellent system that is extremely accurate and very user friendly. They worked
very closely with our employees to assure our needs were met. We are extremely
satisfied with the quality of our systems and the quality of service we have
received. |
| Director of Operations, The Port of Corpus Christi |
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| Dublin Port Company |
| Dublin, Ireland
|
| In October 2003, Dublin Port Company went live with the Klein
Vessel Traffic Management Information System. KSG was awarded this contract as
the result of a thorough public procurement tender process, governed by the
European Union Public Sector Procurement rules. The contract is a key element
of Dublin Port Company’s strategy to renew its information systems and
infrastructure, streamline its business processes and reduce its operating
costs. The system will enable the company to become a fully online port,
offering an improved standard of service to its customers and to the port
community. The system went live on October 1, 2003 and is now being used as the
MIS for Dublin Port’s VTS. KSG’s VTS MIS application represents the
state-of-the-art in Vessel Traffic Services support and port operations
management systems. Vessel scheduling, tracking of services, reporting,
analysis and billing are all managed with a single relational database,
providing instant access to the latest data across the organization. |
| … the (Klein) VTMIS has enabled Dublin Port Company
to become a fully online port, improve its planning and forecasting of vessel
traffic in the port area and reduce its transaction handling costs thereby
offering an improved standard of service to its customers and to the port
community... |
| IT Manager, Dublin Port Company
|
| Press Release -PDF |
| |
| Port Everglades Authority |
| Fort Lauderdale, Florida, USA |
| Port Everglades is a major container,
bulk and cruise ship port and uses a Klein port management system to: |
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schedule and track vessel activities
|
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bill for dockage, wharfage, cargo storage, tug use and other
services |
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manage port property and foreign trade zone transactions. |
|
| The system also includes an Automated Manifest System for EDI
filing of customs manifests. |
| It’s magnificent…easily understood…comprehensive. On
a scale of 1 to 10, it’s 11! |
| Harbor Master, Port Everglades Authority (now Port
Everglades Department of Broward County) |
| |
| Flinders Ports Pty Ltd. |
| Adelaide, South Australia
|
| Flinders Ports recognized the need to upgrade their existing
systems with a state-of-the-art port operations management system and commenced
a search for potential suppliers in October 2003. After an in-depth review of
the interested vendors, Flinders Ports selected KSG because of their extensive
experience in port operations, solid core functionality of the application,
innovative design enhancements to meet the Flinders Ports exact needs and the
professionalism of the organization. The KSG VTMIS combines the management of
vessel activity, tracking of services, reporting, analysis and billing in a
single relational database; providing instant access to the latest data across
the organization. Flinders’ seven ports are equipped to handle a range of
containerized, bulk and break bulk cargoes with levels of existing land
capacity providing opportunities to develop further port infrastructure.
Flinders Ports also provides a range of key port services which assists in
delivering to customers an integrated port service which is both efficient and
cost effective.
|
| Flinders Ports is looking forward to the installation
of the Klein System. To be in a position to implement a functionally rich,
user-friendly system, tailored to our specific requirements is a significant
outcome for the organisation. This software, without a doubt., will assist
Flinders Ports achieve and maintain its vision of being the most customer
focused, responsive and reliable port manager/operator in Australia. |
| CFO, Flinders Ports Pty Ltd
|
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| Port of Freeport |
| Freeport, Texas, USA |
| The Klein port management system at the Port of Freeport was
installed in response to the port’s requirements for tracking of both vessel
and cargo activity. The system incorporates services billing and a statistical
module which tracks both vessel calls and cargo activity based on
electronically imported cargo manifest data. |
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| Port of Halifax |
| Halifax, Nova Scotia, Canada |
The Halifax Port Authority (HPA) has updated its system to include
a comprehensive Cargo Management System to track all the cargo that passes
through this important Canadian East Coast Port. Klein worked closely with HPA
staff and consultants to fine tune the system specifications and final
deliverables for the project. The system will be used to electronically enter
manifest detail by individual shipping line for all HPA import and export
cargo. The system will calculate associated cargo related fees, in accordance
with port tariffs, and produce the appropriate customer invoices. Klein will
interface the invoicing module with the HPA third party Financial Accounting
system.
The Port of Halifax also utilizes Klein’s Harbour Master module with a
graphical map interface to book vessel calls and issue billing for port dues.
Using Klein’s tariff editor the port was able to implement an automated billing
system based on a complex set of tariffs, substantially improving the speed and
accuracy of invoice generation. |
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| Port of Pascagoula |
| Pascagoula,Mississippi, USA
|
| The Port of Pascagoula needed to upgrade their systems and will
install Klein’s Port Management System comprising a Vessel Traffic Management
Information System (VTMIS), Integrated Billing module, Accounts Receivable
module and Management Reporting system. The system will interface with the
port’s existing accounting system. The port’s objectives are to upgrade the
existing software systems and to improve the manual business processes
currently in place at the port by taking advantage of the operational
efficiencies and higher quality information that can be produced by a new, more
comprehensive software solution. A key benefit of a new system will be the full
integration of all the port’s activities into a single data base application to
facilitate the management of vessel scheduling and tracking, seamless billing
of port services and improved management reporting. Another key requirement is
the need for the system to be modular therefore allowing for the ability to add
enhancements and/or new modules in the future.
|
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| Yangshan Deepwater Port |
| Shanghai, China |
In April 2004 Klein Systems installed the Management Information
System for the Vessel Traffic Management and Control System for Yangshan
Deepwater Port of Shanghai International Shipping Center in China. Klein
undertook this work as a subcontractor to its associate company HITT NV., based
in the Netherlands
The Klein Vessel Traffic MIS give the end-user, the Shanghai Marine Safety
Administration, a powerful tool to ensure the safe and expeditious operation of
the Port and associated waterways. The system provides sophisticated
integration of the vessel operations database and the HITT vessel traffic
display allowing rapid access to background detail of vessel targets and
automated logging of vessel activity. The system includes a full dual language
capability allowing operators to switch between an English and Chinese
interface and storing both English and Chinese terms for key data fields.
The project is part of Shanghai’s plan to become the central hub of shipping
and commerce in Asia as well as the world’s largest container port within 10
years. The project involves major investments in advanced and modern logistics
facilities.
|
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| Indiana Port Commission |
| Indianapolis, Indiana, United States of America |
The Indiana Port Commission (‘Ports of Indiana’)
have purchased the KleinPort Management Information System from
Klein Systems Group Ltd. The software was installed early in 2007,
meeting the port’s target timeline, and is now running at
head office in Indianapolis, with remote access from the three state
port locations: Jeffersonville, Mount Vernon and Burns Harbour.
|
| Pacific Pilotage Authority |
| Vancouver, British Columbia, Canada |
| The Pacific Pilotage Authority manages marine pilotage for all the
coastal ports of British Columbia. One of Klein’s 1st projects was an
integrated dispatch, billing and accounts receivable system for the PPA to
enable staff to systematically manage thousands of pilotage jobs every year.
|
| ….All these modules are interfaced and have
consistently served the organization extremely well over the last decade. The
program modules have offered superior reliability, simplified administration
and ease-of-use required by an organization delivering a critical nonstop
public service. |
| Accounting Department, Pacific Pilotage Authority of
Canada |
| |
| Great Lakes Pilotage Authority |
| Cornwall, Ontario, Canada
|
| The Great Lakes Pilotage Authority manages marine pilotage for the
Canadian waters of the Great Lakes from Montreal to Thunder Bay, including the
St. Lawrence Seaway. In 1998 Klein enabled the GLPA to automate its dispatch
activities with the installation of an integrated dispatch and billing system. |
| …The management of the authority is very satisfied
with the developed product and its functionality. Klein Systems group will be
considered for any future development needs by our organization. |
| Secretary and Treasurer, Great Lakes Pilotage
Authority |
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| Hawaii Pilots Association |
| Honolulu, Hawaii, USA |
| In 2002 Klein installed its pilot dispatch system for the Hawaii
Pilots Association to manage pilotage throughout the Hawaiian Islands. |
| |
| Laurentian Pilotage Authority |
| Montreal, Quebec, Canada
|
| The Laurentian Pilotage Authority manages marine pilotage for the
St Lawrence River from Montreal to the Gulf of St. Lawrence. Klein is currently
developing a pilot dispatch system for the LPA to automate its complex pilotage
activities covering 3 pilotage districts with 3 separate collective agreements.
The system will include automated billing, accounts receivable and accounts
payable. |
| |
| Los Angeles Pilot Service |
| Port of Los Angeles, California, USA |
| Los Angeles Pilot Service has been using the Klein
Pilot Dispatch and Billing System in their live environment since
early 2003. The system was implemented as part of their program
to update and computerize pilotage management procedures and to
improve the standard of service to the Port of Los Angeles shipping
community. KSG’s Pilotage application represents the state-of-the-art
in scheduling pilots in accordance with planned vessel traffic.
In addition to its forward planning capabilities, the system records
actual times for piloting and ship movement activities and this
information is used for both statistical analysis and billing purposes.
Tariffs are applied to completed piloting jobs for entry into the
port's financial accounting systems. The Klein system automatically
generates reports for the Marine Exchange of Southern California
on Port of Los Angeles vessel traffic movements, and provides multi-query
level reports for management. |
| |
| Brisbane Marine Pilots Pty Ltd |
| Queensland, Australia
|
| Brisbane Marine Pilots, (BMP),’s core business is providing pilots
for vessels moving in and out of the Port of Brisbane, and for vessel movements
between locations within the Port of Brisbane. BMP have an exclusive contract
to provide these services. BMP is required to provide pilots for shipping on an
as required basis, ie, when a ship is ready to move, BMP must have a pilot
available. Pilots are assigned to vessel movements according to their
availability and level of fatigue. The KleinPilot Dispatch system will allow
for more efficient planning, scheduling, and resulting in structured
information generation.
|
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| South East Alaska Pilots Association
|
| Ketchikan, Alaska, USA
|
| The South East Alaska Pilots’ Association (SEAPA) of Ketchikan,
Alaska have contracted with Klein to implement a KleinPilot Dispatch and
Billing system in advance of their busy cruise ship schedule beginning in May
2004. In addition to the base system functionality SEAPA requested a Cruise
Ship Scheduling feature which facilitates the pre-allocating of pilots for the
entire season based on known cruise schedules. The system provides information
to assist in the equalization of assignments for individual pilots and also
factors in pilot travel requirements. As vessel schedules change throughout the
season the system re-assigns pilots based on new cruise ship locations. The
Klein Billing module automatically creates invoices on completed Pilotage jobs
and has the added ability to manage multiple ‘contract based’ tariffs.
|
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| Tampa Bay Pilots Association |
| Tampa, Florida, USA |
| The Tampa Bay Pilots Association implemented the KleinPilot
Dispatch and Billing application in January 2004. The system manages the
rotation and dispatch of pilots from stations at Egmont Key and the Port of
Tampa Bay. A special feature concerning ‘Safety Zones’ was added to the system
to keep additional vessel traffic out of specified areas when certain ship
types are transiting these secure zones. The system also identifies vessel
conflicts; at double booked berths, in certain high risk channels, and for
excessive vessel draft. Klein provided an Internet interface which allows
pilots, agents and the general public to have different levels of secure
interaction with the system. The Klein Billing module automatically creates
invoices on completed Pilotage jobs and interfaces this information with the
existing 3rd party Financial Accounting package.
|
| Moran Towing Corporation |
| Greenwich, Connecticut, USA
|
| Moran is a full service tow boat operation with some 96 tugs and
40 barges, serving 13 ports managed from 11 offices on the U.S. east coast. The
tug management system developed by Klein services all the ports from a single
unified database at their head office in Greenwich, automating job planning,
crew scheduling, job tracking and invoicing. The sophisticated tariff editor
incorporated in the Klein billing application enabled Moran to automate invoice
generation based on Moran’s multifaceted system of tariffs and discounts. |
| |
| Cates Tugs, a division of Seaspan International Ltd. |
| North Vancouver, British Columbia, Canada
|
| Cates Tugs operates berthing tug services within the Port of
Vancouver. Klein implemented a custom system to plan jobs, assign tugs,
schedule crews and generate key documentation including dispatch orders and
invoice detail. A critical feature of the system is a link to the Pacific
Pilotage system enabling Cates to maintain up to the minute information on
vessel movements to assist in job planning. |
| Cates Tugs contracted the services of Klein Systems
to design and install an extensive Marine Operations and Billing System. Klein
Systems was most professional and proficient in their dealings with our people
during this project. Their follow up and service with respect to the
maintenance of our systems is first class. We look forward to working with
Klein Systems in the future and we highly recommend their company. |
| Vice President & General Manager, C.H. Cates &
Sons Ltd. |
| |
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